1.Introduction

Ayeyu Incentives (“Ayeyu”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit ayeyuincentives.com or engage with our bespoke travel and incentive services.

This policy complies with applicable international data protection standards, including POPIA (South Africa), GDPR principles (EU), and general global privacy norms.

2.Information We Collect

2.1 Information You Provide

When you contact us, submit an enquiry, or request a bespoke travel experience, we may collect:

• Full name
• Email address
• Phone number
• Company or organisation
• Travel preferences and requirements
• Destination interests
• Any information voluntarily submitted through our contact forms

2.2 Automatically Collected Data

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Pages visited
• Time spent on the site
• Cookies and tracking data (as disclosed in our cookie banner)

2.3 Third‑Party Data

We may receive information from:

• Travel partners
• Booking platforms
• Email or marketing service providers

3.How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Design and deliver bespoke travel experiences
• Communicate with you regarding your trip
• Improve our website and user experience
• Send updates or marketing communications (only with consent)
• Comply with legal obligations

4.Legal Basis for Processing

We process personal information based on:

• Your consent
• Contractual necessity (e.g., preparing or managing a trip)
• Legitimate business interests
• Legal compliance

5.Sharing Your Information

We may share your information with:

• Hotels, lodges, airlines, and transport providers
• Destination management companies
• Event and experience suppliers
• IT and website service providers
• Regulatory authorities when required

We do not sell or trade your personal information.

6.Data Security
We implement appropriate security measures to protect your information from:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

7.Data Retention
We retain personal information only for as long as necessary to:

• Provide services
• Maintain business records
• Meet legal or regulatory requirements

8.Your Rights
Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability
• Lodge a complaint with a data protection authority

9.Cookies
Our website uses cookies to enhance your browsing experience. By clicking “Accept” on our cookie banner, you consent to the use of all cookies. You may adjust your cookie settings at any time.

10.Third‑Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of these third parties.

11.Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

12.Contact Us
For privacy-related enquiries, contact:

Ayeyu Incentives

Email: info@ayeyuincentives.com
Tel: +34 614 031 610
www.ayeyuincentives.com