Last Updated: 17 April 2026

1.Introduction
These Terms & Conditions govern your use of the Ayeyu Incentives website and services. By accessing ayeyuincentives.com, submitting an enquiry, or engaging our bespoke travel services, you agree to these terms.

If you do not agree, please discontinue use of the website.

2.Our Services
Ayeyu Incentives specialises in:

• Bespoke luxury travel experiences
• Corporate incentive travel
• High‑level retreats
• Cultural, gastronomic, and adventure‑based journeys
• Curated experiences across Africa, Europe, and Southeast Asia

All experiences are custom‑designed and subject to availability, supplier terms, and destination conditions.

3.Website Use
You agree to:

• Use the website for lawful purposes
• Not interfere with website functionality
• Not submit false or misleading information

We reserve the right to restrict access for misuse.

4.Enquiries, Quotes & Bookings
4.1 Enquiries

Submitting an enquiry does not constitute a confirmed booking.

4.2 Quotes

• All quotations are estimates based on supplier availability and pricing at the time of issue.
• Quotes may change due to currency fluctuations, seasonal variations, or supplier adjustments.

4.3 Bookings

A booking is confirmed only when:

• Written confirmation is provided, and
• Required deposits or payments have been received.

Supplier terms (hotels, airlines, lodges, transport providers) apply in addition to these Terms.

5.Payments

• Payment schedules will be communicated during the planning process.
• Late or incomplete payments may result in cancellation or additional fees.
• Prices may fluctuate due to exchange rates or supplier changes.

6.Cancellations, Changes & Refunds
Cancellation policies vary by supplier and destination. Ayeyu Incentives is not responsible for:

• Supplier penalties
• Non‑refundable bookings
• Visa denials
• Travel disruptions due to weather, political events, or force majeure

Refunds, where applicable, follow supplier rules.

7.Travel Requirements
Clients are responsible for ensuring:

• Valid passports
• Required visas
• Vaccinations or health documentation
• Travel insurance
• Compliance with destination regulations

Ayeyu Incentives is not liable for losses resulting from failure to meet travel requirements.

8.Liability
Ayeyu Incentives is not liable for:

• Loss, injury, damage, or delays caused by third‑party suppliers
• Force majeure events
• Errors or omissions on the website
• Client negligence

Our liability is limited to the value of services purchased directly from us.

9.Intellectual Property
All website content—including text, images, branding, and design—is the property of Ayeyu Incentives and may not be reproduced without permission.

10.Privacy
Your use of the website is also governed by our Privacy Policy.

11.Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

12.Governing Law
These Terms are governed by the laws of Spain, where Ayeyu Incentives is based (as indicated by the Spanish contact number). Any disputes will be resolved in Spanish courts unless otherwise agreed.

13.Contact Information
For questions regarding these Terms:

Ayeyu Incentives

Email: info@ayeyuincentives.com
Tel: +34 614 031 610